Flexible plans suited to your business needs
Perfect solution for getting started
Number of probes: 1
Ideal for growing businesses
Number of probes: 5
Best value for large companies
Number of probes: 8
Made for enterprises. Let our experts help you get a unique plan suited to your needs.
The Professional, Enterprise and Enterprise Plus subscriptions are also available in cloud!
Frequently asked questions
What is a probe?
A probe is a Virtual machine (VM). It is a software program or operating system that:
- Exhibits the behavior of a separate computer;
- Is also capable of performing tasks such as running applications and programs like a separate computer.
A virtual machine, usually known as a guest, is created within another computing environment referred to as a “host.” Multiple virtual machines can exist within a single host at one time.
If you want to know more about VM and its requirements, follow the link: https://alyvix.com/doc/system_requirements.html
What is an incident?
An incident is an event which is not part of the standard operation of a service and which causes or may cause disruption or a reduction in the quality of service and customer productivity.
What is a bug fix?
A bug is an error, failure, runtime disruption of the engine, which causes an incorrect or unexpected behavior of the test case. A bug will be diagnosed by the service desk and confirmed to the end customer. Moreover, the service desk will coordinate the delivery of a patch according to the subscription contact.
What is a service request?
Service requests are all the activities for configurations, small maintenances (defined by Würth Phoenix) and the installations of patches. Not considered as a service request, but offered through consulting services are:
- Architecture review
- Performance tuning
- Development of test cases
If you want to know more about the pricing plans, do not hesitate to contact us! You can choose the option that’s right for you: https://alyvix.com/support/
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