Flexible plans suited to your business needs

The Professional, Enterprise and Enterprise Plus subscriptions are also available in cloud!

Frequently asked questions

What is a probe?

A probe is a Virtual machine (VM). It is a software program or operating system that:

  • Exhibits the behavior of a separate computer;
  • Is also capable of performing tasks such as running applications and programs like a separate computer.

 A virtual machine, usually known as a guest, is created within another computing environment referred to as a “host.” Multiple virtual machines can exist within a single host at one time.

If you want to know more about VM and its requirements, follow the link: https://alyvix.com/doc/system_requirements.html

What is an incident?

An incident is an event which is not part of the standard operation of a service and which causes or may cause disruption or a reduction in the quality of service and customer productivity.

What is a bug fix?

A bug is an error, failure, runtime disruption of the engine, which causes an incorrect or unexpected behavior of the test case. A bug will be diagnosed by the service desk and confirmed to the end customer. Moreover, the service desk will coordinate the delivery of a patch according to the subscription contact.

What is a service request?

Service requests are all the activities for configurations, small maintenances (defined by Würth Phoenix) and the installations of patches. Not considered as a service request, but offered through consulting services are:

  • Architecture review
  • Performance tuning
  • Customizations
  • Development of test cases
  • Training
Questions?

If you want to know more about the pricing plans, do not hesitate to contact us! You can choose the option that’s right for you: https://alyvix.com/support/

What our customers are saying

Don’t just take it from us, let our customers do the talking!

“Alyvix is a very good complement to classic monitoring. Despite having a system monitoring, we did not know if everything was really running, prior to the implementation of Alyvix.”

Stefan Kofler, System Administrator, SGV

“Our experience with Alyvix and your support has been great.  You have a unique and innovative product with a great team backing it.”

Vadim Vladimirskiy, CEO, NerdIo

“I can just give a 10. Excellent! We rarely are in contact with service providers engaging themselves that much.”

Andreas Zipse, IT/Facility Manager, IBB

“Alyvix is a very innovative solution; it provides a quick way to determine a possible cause of a performance problem. Now we are thinking about expanding the Alyvix/Grafana Monitoring to other systems as well”

Oliver Schuler, Operation Manager, Bossard

“We automated a variety of SAP and web transactions and we found Alyvix report great. We definitely want to automate more use case in the future”

Cristiano Bedin, Group ICT Manager, CAME

“It’s good to have the possibility to monitor  applications with a robot tool, to use it for free and to buy professional support and advice

Claudius Stettner, N-Ergie