Monitoring stories

improving IT service quality

Microsoft Dynamics AX 2012 plays an important role in the business activities of many companies. As a user-centered application, its performance from a user perspective is vital because of the many and wide-ranging types of employees who can't get their jobs down when it's not available and responsive.

We show how to build a test case to inspect and measure two common tasks within AX, filtering and detail inquiry, inside AX's Business Ledger. A related video in our YouTube channel gives detailed, step-by-step instructions on how to construct the test case described here.

Monitoring installations of Microsoft Dynamics AX 2012 from a user perspective is important because of the widespread use and importance of AX to business activities. We show how to build a test case to inspect and measure two common tasks within AX: invoice printing within Accounts Payable, and inventory control. An accompanying video in our channel provides further details for those wishing to construct a similar test case themselves.