Monitoring stories

improving IT service quality

With larger software suites and web applications like SalesForce, you might tend to create two types of user-centric monitoring checks: shallow, panoramic test cases to make sure a large number of modules are working at a basic level, and then one or more deep, highly specific test cases to be sure a particular module is working across a range of its functionalities. This article shows you how to create a deep check, using SalesForce Cloud Edition as an example.

In this blog post we'll describe how you can create a panoramic Alyvix test case to visually monitor the Sales module of SalesForce Cloud Edition (Lightning). It checks mainly for functionality, availability and performance at a basic level over multiple tasks (e.g., Contacts, Dashboards, or Reports) rather than monitoring any single module in great depth.

How can Alyvix Server help you day to day? Alyvix Server helps you manage multiple Alyvix robots across your RDP sessions, schedules and launches your test cases, provides a RESTful API for collecting measurement data, and delivers human-readable reports that certify your application's performance. This article showcases each of these capabilities as we configure an existing Alyvix CRM test case for Microsoft's Dynamics 365 CRM, integrate the measurement data into a monitoring system, and explore the resulting time series visualizations, which can provide you with both diagnostics and decision support.

Can we use Alyvix to build a user-centric visual monitoring test case for Microsoft's Dynamics 365 CRM? Of course we can! Below we'll see how to create a runnable test case for the Sales Hub module, how to use Alyvix Robot to run it repeatedly, and how to interpret the measurements it produces.

If your company has a lot of resources invested in business processes like those on SAP platforms, then downtime and slowdowns will waste those resources, whether it's money or your employees' time. Alyvix can regularly check that web apps like SAP Solution Manager are always working, so that everything runs smoothly. Let's see how we can build an Alyvix test case that runs through the Work Items task interface in SAP's Solution Manager so we can monitor it visually.

Automation means a lot of things to a lot of people. At the application level, the two most important uses of automation are for getting more work done, and for checking that applications are available and working properly 24 hours a day, seven days a week. Robotic Process Automation (RPA) focuses on this first task, while the visual monitoring solution embodied in Alyvix is suited for the second. In this blog post we'll take a look at RPA, and see how it compares to visual monitoring.