Monitoring stories

improving IT service quality

“Thanks to the simulation of user interactions with our systems, we can guarantee high levels of service for our desktop-centric solution.”

Nerdio needed to measure latencies and end-to-end client performance from the user’s perspective. Alyvix helps them simulate user operations in common applications, enabling Nerdio to quickly identify any performance problems and fix them before Nerdio's customers encounter them.

"Already in the first week we have been able to restart four blocked applications or services, before our users would have even noticed the downtime."

The Internationales Bankhaus Bodensee needed a way to continuously verify that applications developed and hosted off-site were functioning. Würth Phoenix helped them set up Alyvix real user experience software to notify them when those applications went down.

"You can only be sure that the service is running by clicking through it."

The Südtiroler Gemeindenverband needed a new way to check their intranet was continuously responsive. Würth Phoenix helped them configure Alyvix to verify responsiveness and display the results over time in a way that anyone in the organization could easily track.